Join Us


Our Team

Datami is a global company with headquarters in metro-Boston’s tech corridor. Our HQ is home to Datami’s founder and CEO, as well as our engineering, marketing, and customer support teams. We have a development center in Bangalore as well as sales offices around the globe.


Who We Are

We’re a team of energetic, talented professionals enabling mobile data for everyone. We are pioneers and innovators, engineers and marketers, passionate about creating a more connected world. We believe work should be challenging, rewarding — and fun! Our team is agile, fast-growing, and committed to delighting our customers. Are you ready to join us?

Open Positions

  • January 2019
    About the Role:

    The Director/VP of Strategy and Operations at Datami will report to the CEO and be responsible for driving business growth. You will oversee a broad product portfolio, identify/analyze future project opportunities, and position the organization for long-term growth and financial success. As a key leader, you will be required to think strategically and execute efficiently, bringing analytical and market insights that guide company roadmap. You will proactively streamline processes, increase organizational effectiveness, and implement growth strategies informed by thorough financial analysis.

    • Efficiently manage day-to-day operations, deliveries, and P&L across multiple geographies and business units to drive growth initiatives
    • Drive fundraising initiatives with CEO and assist in investor relations
    • Formulate near and long-term financial objectives, oversee pricing strategy, establish financial benchmarks and models
    • Streamline processes, measure executional benchmarks, and ensure organizational stakeholders are optimally aligned (engineering, design, product management, marketing)
    • Work closely with marketing to implement mid to long-term strategy for the business including market opportunity and the ecosystem – partners, channels, competition, etc.
    • Embrace an experimental mindset with enthusiasm, helping to identify solutions for loosely defined challenges and shifting priorities

     

    Requirements:

    • 15+ years as a leader in business operations, strategy, and/or finance
    • Experience with e-commerce or consumer-oriented digital products or services across digital platforms/channels
    • Leadership experience, analytical skills and financial acumen for running business P&L
    • Successful experience in a start-up environment wearing lots of hats and getting your hands dirty
    • Consumer business exposure is a must; Mobile Operator experience is a plus
    • Knowledgeable and experience driving transformation/digital initiatives within large enterprises
    • Excellent communication skills among peers and across disciplines
    • Highly organized and seasoned project manager
    • Passion to rapidly build expertise in new businesses and verticals
    • MBA preferred

     

    **Accepting Greater Boston area candidates only**

     

    Apply
  • December 2018

    Datami, a US mobile technology company on the path to deliver Mobile Data to Everyone, is launching Reach Mobile in the US market (www.reachmobile.com). Reach Mobile is a game-changing B2C mobile service that starts with a strong social purpose. For every Reach subscriber, Reach will connect a person-in-need to the Internet. 

     

    About The Role

    We are looking for a passionate, detail-oriented, and tech-savvy marketer to own and build our customer communication strategy. As the CRM Marketing Manager, you will effectively build, craft, and implement our automated communications from lead nurturing to customer support, creating “wow” experiences along the way. You will work within marketing and across design, service, operations and key stakeholders to create a cohesive and delightful end-to-end journey that drives conversion, enhances loyalty, motivates referrals, and boosts CLV.

     

    About You

    You have an astute eye for detail, but can also see the big picture and add strategic insights. You have the experience and ambition to build a customer community from the ground up, with a strong focus on lead nurturing and conversion. You’re also able to “walk in the customer’s shoes” and craft communication strategies that make complex processes more intuitive, build brand affiliation and nurture loyalty. This role will give you ample runway to own and create the next wave of loyalty-based customer communications for a growing B2C brand.

     

    Responsibilities

    • Manage all automated customer communications across email and app notifications
    • Construct an integrated CRM strategy that simultaneously engages, delights, and supports the customer, while supporting company growth objectives and increasing CLV
    • Develop a CRM roadmap that assigns the right message to the right customer at the right time – personalization and relevance are everything
    • Nurture the lead funnel towards conversion, using both scheduled and trigger-based programs
    • Leverage email and app-based messaging best practices (including but not limited to dynamic content, responsive design, A/B testing, programmatic campaigns, etc.)
    • Maintain a clean customer database that enables effective segmentation, personalization, and analytics
    • Plan, schedule, and implement all communication tracks, report on performance, and recommend iterations

     

    Qualifications

    • 6+ years experience in CRM and marketing automation
    • Strong analytical, planning, and multi-tasking skills, with ability to collaborate across all levels and areas of the organization
    • Successful experience in a start-up environment wearing lots of hats and getting your hands dirty
    • Experience with HubSpot preferred, not required
    • Experience marketing a subscription product
    • Passion for B2C marketing, experience is a plus

     

    Apply
  • December 2018

    Datami is looking for an experienced product marketing leader and strategist to lead the ideation, creation and go-to-market launch of its new global B2C content streaming product. This exciting role will require a savvy marketer, creative thinker, and seasoned tactician who is as comfortable building marketing strategy as they are influencing product design and functionality. As a champion for the customer experience, you will guide our latest B2C product by shaping the brand, customer journey and marketing strategy. You will formulate a deep competitive analysis of the market, competition and product trends, informed by thorough research and analysis. You will work closely with many parts of the organization and our partners as a creative force across both marketing and technical disciplines. Leaning on your expertise in marketing, social, PR, product, and communications strategies, you will also be responsible for driving adoption across multiple channels while bringing the product to market in the EMEA region.

     

    Responsibilities:

    • Assess the market and competitive landscape to determine effective pricing and positioning strategies; use market analysis and size the total addressable market
    • Build a cross-channel go-to-market strategy that can scale globally, increasing awareness and driving revenue targets
    • Own the product and business model, including defining MVP, storyboarding the customer journey, managing product documentation, and defining roadmap
    • Become the expert in our customer (create segments, develop personas, etc.); design and map the user journey; conduct user testing; and identify KPIs to optimize the customer experience
    • Work closely with engineering to develop the user experience and outline product best practices, advocating for the needs of the customer and interpreting relevant market trends
    • Conduct media and influencer outreach, engage with current and prospective customers via social channels, and oversee content creation
    • Conduct qualitative and quantitative research via focus groups and surveys, and analyze inputs to inform the overall strategy
    • Manage a marketing budget across social, digital, and traditional channels, including ATL and BTL approaches

     

    Requirements

    • 7+ years of experience in product marketing & strategy with a track record of successful growth and engagement; preferably in a start-up.
    • Hands-on approach to writing, editing, visualizing, researching and analyzing.
    • Excellent communication skills with extreme attention to detail.
    • Passion for start-ups, breaking barriers and doing what has never been done before.
    • Entrepreneurial bent and ability to thrive in a fast-paced, unstructured environment
    • Ability to collaborate globally across time zones, with a keen awareness of various cultural norms and practices.
    • Solid understanding and/or passion for mobile marketing, mobile communications technology and/or Ad tech.
    • Understanding of how to tell stories and give effective presentations & demos; includes a working knowledge of related tools (e.g. powerpoint, etc.)
    • Project management skills and track record of managing a budget.
    • High energy, aggressive approach yet knowing when patience and foresight are more appropriate.
    • Keen understanding of your weaknesses and value of leaning on co-workers.
    • Able to travel internationally ~15-20% of time.

     

    Apply
  • December 2018

    About Reach Mobile:

    Reach is a better mobile service that gives customers the ability to give life-changing connectivity for someone in need. We provide a service that is simple, transparent, reliable and socially-responsible, helping bring connectivity to some of the world’s 3.8 billion unconnected people.


    Job Description:

     At Reach Mobile, we believe that being totally dedicated to a happy customer experience is vital. Whether a customer gets the answer they want or not, we strive to make sure they always feel taken care of.

    Your role as our Customer Success representative will consist of the following responsibilities:

    • Getting to know the customer and maintaining/updating records frequently. Have a birthday coming up? Graduating college soon? Just bought a new phone? Take notes so we can use these personal details to our advantage.
    • Empathizing with customer complaints. Listen first, answer second.
    • Training to learn about Reach Mobile in its entirety (technical, product, nonprofit partners, etc.) and truly becoming part of the team.
    • Problem solving with customers, resolving issues while knowing their time is valuable.
    • Proactive duties such as following up with customers who had complaints, thanking our top referrers, and celebrating Reach anniversaries, etc.
    • Monitoring social media for questions that are posted on our various platforms.

     

    Qualifications:

    • High school diploma or equivalent
    • 1+ years of experience in a customer service-related role
    • Excellent written and verbal communication skills
    • Ability to foster and maintain relationships
    • Organizational skills with the ability to manage numerous projects and priorities at once
    • Positive and service-oriented attitude
    • Ability to thrive in a fast-paced and sometimes high-pressure environment
    • Basic computer skills and excellent phone disposition
    • Willingness to work independently at home or as part of a team in our Bangalore office 

     

    Expected Hours:

    Flexible hours. Availability of Customer Success coverage runs from 6am until 9pm IST Monday through Saturday. Total of 40-50 hours per week divided into two different work shifts (6am to 2:30pm IST or 12:30pm to 9pm IST). Candidate may work from home or in our Bangalore office.

     

    Apply
  • December 2018

    About Reach Mobile:

    Reach is a better mobile service that gives customers the ability to give life-changing connectivity for someone in need. We provide a service that is simple, transparent, reliable and socially-responsible, helping bring connectivity to some of the world’s 3.8 billion unconnected people.


    Job Description:

     At Reach Mobile, we believe that being totally dedicated to a happy customer experience is vital. Whether a customer gets the answer they want or not, we strive to make sure they always feel taken care of.

    Your role as our Customer Success representative will consist of the following responsibilities:

    • Getting to know the customer and maintaining/updating records frequently. Have a birthday coming up? Graduating college soon? Just bought a new phone? Take notes so we can use these personal details to our advantage.
    • Empathizing with customer complaints. Listen first, answer second.
    • Training to learn about Reach Mobile in its entirety (technical, product, nonprofit partners, etc.) and truly becoming part of the team.
    • Problem solving with customers, resolving issues while knowing their time is valuable.
    • Proactive duties such as following up with customers who had complaints, thanking our top referrers, and celebrating Reach anniversaries, etc.
    • Monitoring social media for questions that are posted on our various platforms.

     

    Qualifications:

    • High school diploma or equivalent
    • 1+ years of experience in a customer service-related role
    • Excellent written and verbal communication skills
    • Ability to foster and maintain relationships
    • Organizational skills with the ability to manage numerous projects and priorities at once
    • Positive and service-oriented attitude
    • Ability to thrive in a fast-paced and sometimes high-pressure environment
    • Basic computer skills and excellent phone disposition
    • Willingness to work independently or as part of a team

     

    Expected Hours:

    Flexible hours. Availability of Customer Success coverage runs from 8am until 9pm EST Monday through Saturday. Total of 40+ hours per week divided into 6 to 8 hour work shifts. We ask that during the day, you’re able to join us onsite in our Chelmsford, MA office.

     

    Apply
  • July 2018

    Datami operates the world’s most commercially advanced mobile engagement platform with 60 Million sponsored users and 80+ brands across 25+ countries. We create high-powered mobile engagement by enabling brands to give consumers free mobile data, across the world. We have built an unbeatable combination of global scale, sophisticated targeting, and deep consumer understanding.

    Datami is now exploring a new initiative and we are looking for a technical marketing student intern to immediately join our team. This is a unique 2-3 month paid opportunity to conduct market research and competitive analysis toward a very specific goal. We are looking for a hands-on, self-starter that has a solid familiarity with mobile apps and a curiosity about the entire mobile industry. You will work closely with the core team developing this new initiative and directly witness how your work is making a difference.

    Qualifications

    • A college student studying a technical field or with a solid technical bent regarding smartphone services
    • Preference for a keen interest in how product and services work and what makes them successful.
    • Preference for  an interest in a design, UX/U, and the customer journey
    • Preference for a start-up mindset and can work in an unstructured environment.

     

    Apply

Opportunities at Datami